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Get priority access to our expert Quicken agents. Skip the line and enjoy shorter wait times. My Account. Quicken on the Web. Free with your Quicken desktop subscription Access Quicken anytime, anywhere Add and edit transactions Sync and view all your accounts in any browser See investment portfolio daily changes. Changes to Charles Schwab Accounts. Why am I being asked to verify my email or phone number? How to manage subscription membership auto-renewal.

How do I download Quicken from Quicken. Everything you need to know about your Quicken Subscription. Toggle Notices. Changes to your Charles Schwab accounts. Unexpected Email or Text to verify info. Error Updating Capital One Accounts. Resolution for Duplicate Transaction Issue.

Windows Mac. To resolve this issue If you encounter this problem, you will need to simply delete the duplicate transactions. To delete multiple duplicate transactions If you need to delete numerous duplicate transactions, follow the steps below.

Make a backup of your data file. This limits your options for resolving the connection errors, and may require assistance from the financial institution's Online Banking Support team to resolve. Get priority access to our expert Quicken agents.

Skip the line and enjoy shorter wait times. My Account. Quicken on the Web. Free with your Quicken desktop subscription Access Quicken anytime, anywhere Add and edit transactions Sync and view all your accounts in any browser See investment portfolio daily changes. Changes to Charles Schwab Accounts. Why am I being asked to verify my email or phone number? How to manage subscription membership auto-renewal.

How do I download Quicken from Quicken. Everything you need to know about your Quicken Subscription. Toggle Notices. Changes to your Charles Schwab accounts. Unexpected Email or Text to verify info.

Error Updating Capital One Accounts. Windows Mac. Overview If your financial institution has made a change in their branding on the servers due to change in service provider, merger and acquisition, or other significant change, they will create their "new" name on the servers and put "zzz" before the old name until that presence is completely converted and removed from the servers. If you're not already viewing it, add Show Financial Institution from the Options button at the bottom of the list.

If available, check the Show Hidden Accounts checkbox. Scroll through the list and look for accounts that are activated for this financial institution, and look for any that show the zzz- before the institution name. Look down the Financial Institution column for any that show the zzz- before the institution name. Please select your product:.

Quicken for Mac. Quicken for Windows. Select an issue to chat:. Customer Service. Getting Started. Online Banking. Using Quicken. Ask the community. We can help.